We hope that you are pleased with the products you received from us, but if you do need to return anything, we offer this option to you:
If it is a counterfeit or fake item. We are happy to offer you a refund if you find out that the item is a fake, but it must be with valid proof (NEVER HAPPEN).
The returned goods and products will be checked together with the receipt, and the goods should be in good condition. The packaging should also be in its original condition and in the original shipping container as received. If the goods or products have been used or damaged by the customer, there will be no refund. Scent Spot Trading will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirmed the goods or products, the customer will receive their refund within twenty-one (21) days after the confirmation.
Refunds will be paid onto the same credit or debit card from which payment was taken for items returned to us. The refund value will be the price paid when the order was placed. Refunds will only be processed once the item is received back.
